Testing Technician Southern ; Part-Time

Testing Technician Southern Location (Part-Time)

Job : 322271

Location: Rio Salado Community College

Full/Part Time: Part-Time

Regular/Temporary: Temporary

Hourly Rate
$15.618 per hour

Not Eligible for Benefits
This is a part-time, temporary position not eligible for benefits.

Work Schedule
Morning and evening shift may be available;
Monday-Thursday, 9am-9pm;
Occasional Fridays and Saturdays, 8am-5pm; hours vary, not to exceed 19.5 hours per week.

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision—creating excellence in education for a better world.

We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community—we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Provides a high-level of customer service to students and community members by administering a variety of academic, career, and certification assessments at the Rio Salado College Southern Testing Center, located at 3320 S. Price Road, Tempe, AZ 85282. This position follows strict policies and procedures for online test administration and provides technical support to customers and team members in person, phone, and email.

• 70% - Administers a variety of academic, career, and certification assessments to students and community members using various online systems and software while providing a high-level of direct customer service. Acts as the official test proctor for these exams, follows strict policies and procedures. Maintains confidential testing records, databases, exams, and reports, all while working in a team environment. Supports the Southern Student Services Specialist/Technician in ensuring a secure and appropriate testing environment.
• 20% - Assists with technical troubleshooting; provides technical support to students, candidates, and other team members. Utilizes various communication methods to correspond with Faculty, outside departments, and external companies regarding testing issues.
• 10% - Provides general and specific information to students, Faculty, and the public regarding the operation of the testing center. Maintains office systems and procedures; provides general clerical assistance, including answering phones, greeting/directing student/customer traffic. Other duties as assigned.

High School Diploma or GED.

• Experience providing effective and courteous customer service.
• Experience working with computer applications and software.
• Experience establishing and maintaining cooperative working relationships with diverse backgrounds and cultures.

• This position may require some evening or weekend hours.
• May require prolonged periods of viewing a computer screen.
• May require lifting up to 20 lbs.

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following…