Leasing Consultant, Floating - Residential
Listed on 2026-03-11
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Customer Service/HelpDesk
Customer Service Rep
Leasing Consultant, Floating - Residential
Aubrey Apartments, 1003 W Washington St, Tempe, Arizona, United States of America
Job DescriptionPosted Friday, March 6, 2026 at 11:00 AM | Expires Thursday, May 7, 2026 at 9:59 AM
Be a part of an award winning, best places to work company! Decron offers a competitive salary, commissions (position specific), engaging workplace, and a benefit package including med/dent/vis/ plus more for Full-Time positions, as well as vacation, sick, holiday, 401k, free life insurance, amazing corporate events, and more!
Position Summary
Essential Duties and Responsibilities
Greet and assist residents, prospective residents, and vendors with professionalism and courtesy. R espond to inquiries via phone, email, text, and in person
Conduct property tours, highlighting community features , available units , and apartment amenities
Explain lease terms, pricing, policies, and application procedures clearly and accurately
Assist applicants through the leasing process, including screening , income requirements, applicable fees, and documentation
Prepare lease agreements, renewals, and related paperwork in compliance with company procedures including utility information, pet policies, parking, additional fees, and co-applicants
Maintain an up-to-date knowledge of available units , rental rates, occupancy, and current promotions
Follow up with prospects and maintain strong , consistent communication to maximize leasing conversion rates
Support marketing efforts, including posting online ads and distributing materials , and social media content . Monitor local competition, including pricing trends, occupancy, and amenities to support leasing strategies
Assist in organizing resident events and fostering a positive community atmosphere
Address resident questions and elevate issues to the Community Manager when necessary
Rotate between properties as assigned
Maintain a strong understanding of pricing, availability, and systems at each site
Deliver consistent leasing excellence, regardless of community location
Assist with community inspections and curb appeal checks
Support move-in and move-out processes
Back up team members
Other duties as assigned
Required Qualifications
High school diploma or equivalent
1+ years of customer service, sales, or administrative experience
Excellent interpersonal and communication skills
Strong organizational skills and ability to multitask
Proficiency in Microsoft Office (Word, Outlook, Excel)
Ability to work weekends and a flexible schedule as needed
Professional appearance and demeanor
Comfortable using property management systems and technology tools
Preferred Qualifications
Previous experience in multi-family residential leasing
Familiarity with Yardi, App Folio, or similar property management software
Bilingual in English and Spanish or another language commonly spoken in the area
Work Environment and Physical Requirements
Combination of office and on-site apartment tours
Frequent walking, standing, and climbing stairs during property tours
Ability to lift up to 25 pounds
Ability to work both indoors and outdoors in varying weather conditions
Company Values
All team members are expected to uphold and model our core values:
Integrity – We do what’s right, even when no one is watching.
Community – We foster collaboration and connection with those we serve.
Joy – We bring positivity and appreciation to our work.
Pride – We take ownership and celebrate a job well done.
Personal Responsibility – We hold ourselves accountable to commitments and results.
Continuous Improvement – We embrace feedback, learning, and innovation.
Equal Opportunity Statement
Decron Properties is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
We participate in the E-Verify program to confirm the eligibility of all newly hired employees to work in the United States.
Additional Information
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to modify or assign other duties as necessary. This job description does not constitute a contract of employment and does not change the at-will employment relationship.
Thank you for applying for a position at Decron Properties!
Aubrey Apartments, 1003 W Washington St, Tempe, Arizona, United States of America
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