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Product Specialist: Onboarding & Tier 1
Job in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2026-03-06
Listing for:
Soraban
Full Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
A software company in Tempe, AZ is seeking a Product Specialist for Customer Onboarding & Support. This role encompasses customer support and onboarding activities, requiring strong communication skills and SaaS experience. Responsibilities include leading onboarding webinars, providing Tier 1 support, and improving the onboarding process. The ideal candidate should also possess a customer-first mindset and be ready to work extended hours during peak seasons.
Join a dynamic team focused on automation and customer success.
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