Front Office Coordinator

Job Profile Summary

Provides routine administrative support to a department or group of professionals in support of department goals.

The Front Office Coordinator is the primary administrative contact for the School of Molecular Sciences (SMS) and is responsible for managing daily front office operations, supervising student staff, coordinating office workflows, and supporting academic and administrative functions. This role requires strong organizational, customer service, and effective communication skills, along with the ability to be reliable, accountable, and proactive in maintaining a professional, welcoming, and efficient office environment.

• Front Office & Customer Service:
  Serve as the primary point of contact for students, faculty, staff, visitors, and external partners; manage phone, email, and in-person inquiries; maintain reception and shared office spaces; coordinate mail, deliveries, keys, room scheduling, and general office logistics; support departmental events, seminars, and on‑site activities.
• Student Staff Supervision:
  Recruit, onboard, train, schedule, and supervise front office student workers; assign work, monitor performance, provide feedback and coaching; manage timekeeping, coverage, and task prioritization.
• Academic, Administrative & Equipment Support:
  Coordinate office resources to support faculty and leadership; manage secure exam intake, copying, routing, and distribution; process copy/print requests and prepare instructional materials; maintain records, reports, and electronic filing systems; operate and troubleshoot office equipment and grading machines; assist with instructional logistics, lab equipment, regalia, and classroom materials; distribute TA lab coats and instructional supplies.
• Financial, Facilities & Compliance Support:
  Process and track supply requests; order through Workday and maintain inventory; track budgets, apply cost‑effective purchasing, and reconcile ASU P‑Card transactions; process reimbursements with required documentation; serve as the first point of contact for facilities, safety, and maintenance concerns; coordinate with Facilities and safety partners; support leadership with confidential communications, reports, and presentation materials; assist with special projects and cross‑departmental initiatives.

• Positive, upbeat, and helpful public‑forward facing attitude.
• Dependability, punctuality, and self‑drive.
• Knowledge of office management principles, organizational practices, and procedures.
• Advanced knowledge and skills using WORD, EXCEL, and PowerPoint.
• Strong written and verbal communication skills across email, phone, Slack, Teams, and Zoom; ability to coordinate multiple tasks, prioritize effectively, and work independently.
• Sound judgment, discretion, and professionalism in handling sensitive matters.

• Extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds.

Campus:
Tempe

No Federal Funding

Current employees and students should apply directly through Workday using the Jobs Hub. Use the link and log in using SSO: $9925/.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties, and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. Only electronic applications are accepted for this position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.