Field Slot Technician

Overview

Fusion is actively seeking a dedicated Slot Technician who will support company gaming machines at local casino properties, focusing on installation, maintenance, troubleshooting, and repair. This role is hands-on, field-based, and requires regular on-site work at customer locations in the San Diego, Temecula, Palm Springs, and Fresno areas.

• Install, convert, troubleshoot, repair, and remove company gaming machines, signs, and gaming controllers at local properties.
• Perform routine and preventive maintenance on slot machines and related electronic/mechanical components to ensure optimal operation and uptime.
• Diagnose and resolve hardware and software issues (e.g., bill validators, printers, monitors, game software, communications).
• Support game moves, conversions, installs, and removals, including cabinet setup, configuration, and verification.
• Respond to service calls from casino staff in a timely, professional manner and provide basic customer support and status updates.
• Maintain accurate service, maintenance, and inventory records in accordance with company and regulatory requirements.

• Previous experience as a Slot Technician or Field Service Technician working with gaming devices or similar electro-mechanical equipment preferred.
• Basic knowledge of electronics, mechanics, and troubleshooting of computer-controlled equipment.
• Ability to read and follow technical documentation, wiring diagrams, and manufacturer instructions.
• Strong customer service skills and professional communication when working on casino floors and with property staff.
• Must be able to obtain and maintain all required gaming licenses and pass required background checks.
• Valid driver’s license and ability to travel locally to multiple Las Vegas properties as needed.