Server In Room Dining South Coast Winery Resort & Spa

Benefits

• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

The Vineyard Rose at South Coast Winery Resort & Spa is seeking an experienced Server for our In Room Dining Service. We are looking for an experienced server with flexible availability.

Some essential duties:

• Be thoroughly familiar with menus, ingredients and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets.
• Thorough knowledge of the room layout and the property in general. Knowledgeable about the resort and its amenities.
• Collect orders from the kitchen, ensure they have been prepared correctly; and promptly and efficiently deliver to the guest's room.
• Fulfill all functions as required by accounting; submit signed checks to room service telephone operator, reconcile daily sales etc.
• Assist with the collection of room service trays and other food and beverage items from the guest rooms. Includes proper breakdown of trays and other items.
• Familiar with room service order taker's duties, and fill that position when needed.
• Be thoroughly familiar with all standards of proper service etiquette and practice these standards throughout the guest's dining experience. Consistently deliver courteous, professional service.
• Be aware of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
• Relay guest complaints or comments to supervisor.
• Attend all staff meetings and supplemental training sessions. Attend pre-meal meetings and be aware of daily soup, specials and their method of preparation.
• Keep work area and equipment clean and organized at all times.
• Ensure all equipment is functioning properly; report any problems to the Room Service Captain or Manager immediately.
• Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
• Perform any other duties as assigned by the Director of Food and Beverage, Restaurant Manager, Assistant Restaurant Manager
• Answers phone in a courteous and timely manner.
• Assist other staff members as needed to ensure optimum service to all guests.