Front Desk Receptionist MedspaWellness

Benefits

• 401(k) matching
• Employee discounts
• Training & development
• Wellness resources
• Competitive hourly rate.
• Growth opportunities and skill development
• Service/product discounts
• Positive, supportive team culture

We’re a fast-paced, patient-focused Wellness Center seeking a dynamic, self-motivated, and friendly Front Desk Receptionist to join our team. You’ll be the first impression for clients—keeping schedules tight, communication clear, and the front desk running smoothly.

• Warmly greet patients and ensure they feel welcome and comfortable
• Schedule/manage appointments and waitlists; confirm/reschedule as needed
• Handle calls, emails, and inquiries promptly and professionally
• Assist with intake forms and treatment/product questions
• Share service, promotion, and product information accurately
• Keep the front desk & lobby neat, organized, and stocked
• Facilitate smooth communication between patients and medical staff
• Process payments, update patient records, and protect confidentiality (HIPAA-compliant)
• Address patient concerns with patience and empathy; elevate when appropriate
• Learn new systems and products quickly; retain key info and SOPs
• Support daily operations and contribute to monthly team goals

• 1+ year in a fast-paced front desk or customer service role (medspa/medical preferred)
• Quick learning ability and strong multitasking under pressure
• Exceptional verbal and written communication; well-spoken and professional
• Outstanding organization, time management, and attention to detail
• Neat, polished, and reliable; positive, team-first mindset
• Comfortable with scheduling/POS software (or eager to learn)
• Flexibility for weekdays, some evenings, and weekends

• Experience in medspa/wellness settings
• Familiarity with EMR/EHR, payment reconciliation, and retail add-ons