Capability Business Operations Partner

Hello Kindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Our vision is to make work accessible and people’s lives better.

We do this by disrupting traditional employment barriers –connecting ambitious talent to flexible opportunities with trusted brands.

Anticipated Contract End Date/Length: September 23, 2026
Work set up: Hybrid

Clearance Required:

BPSS

Our client in the Information Technology and Services industry is looking for a Capability Business Operations Partner to deliver a 6–12 month capability plan focused on training, certification, and strategic development initiatives within a public sector environment.

This role will work in close partnership with TWFP, L&D, and the Head of Practice to drive capability transformation, strengthen onboarding and career growth frameworks, and ensure bench talent is aligned to business demand. The position combines stakeholder management, data-driven insight, financial oversight, and community engagement to enhance workforce capability and operational performance.

What you will do:

• Deliver the Practice’s 6–12 month capability plan in partnership with TWFP, L&D, and the Head of Practice.
• Implement training, certification, and conference plans aligned to defined learning outcomes and KPI targets.
• Drive strategic capability transformation initiatives including Academy and ELT programmes.
• Build and maintain value-driven relationships with external partners to support professional development across the Practice.
• Define and support the E&ET capability strategy to enable effective onboarding and career growth.
• Partner with the UK E&ET team to enhance employee experience, career progression, and community contribution.
• Design structured onboarding approaches for new joiners and support successful integration into the Practice.
• Support budgeting, forecasting, and financial oversight of capability spend to ensure alignment with strategic priorities.
• Utilise GTD data and Skills KPI reports to identify capability gaps and implement targeted development plans.
• Provide staffing and capability insights to align bench talent with business demand.
• Collaborate with the Staffing Partner to inform assignment decisions based on skill requirements.
• Lead communications and engagement initiatives to increase participation in development platforms such as VIVA and SharePoint.
• Contribute to continuous improvement initiatives across capability, performance, and operational processes.

• Experience in business operations, capability development, or business partnering within complex organisational environments.
• Strong stakeholder management and collaboration skills across cross-functional teams.
• Proven ability to analyse data and generate actionable performance insights.
• Experience supporting budgeting, forecasting, and financial oversight processes.
• Ability to align workforce capability with strategic demand and staffing requirements.
• Strong communication skills with the ability to engage communities and drive participation.
• Problem-solving mindset with a passion for continuous improvement.
• Experience working within public sector or highly governed environments desirable.
• BPSS clearance eligibility required.

All your information will be kept confidential according to EEO guidelines.

Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.

Hello Kindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.

We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.

Hello Kindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.