Host, Hospitality ​/ Hotel ​/ Catering

Serco Limited Ready to impact a better future?

As a Housing Host in our Lilleshall team, you’ll create a welcoming experience for guests staying at the main house, ensuring they enjoy exceptional service and comfort during their visit.

This role is all about making a positive impact on our guests’ stay.

You’ll help deliver a seamless check-in process and provide attentive dining service, contributing to an environment where every guest feels valued and cared for.

What you’ll do as a Housing Host You’ll be entrusted to:

Welcome and check in guests at the main house reception desk

Host and serve evening dining service for up to 29 rooms from a pre-selected menu

Act as the main point of contact for guest enquiries

Ensure dining areas are prepared and maintained to a high standard

Collaborate with colleagues to deliver outstanding customer service What we offer

Free gym membership:
Free gym membership for yourself and a member of the family.

Discounts:
Enjoy discount on the food and drink at the café, discounted kid’s activities

Employee networks:
Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging.

They represent and empower all our colleagues including LGBTQIA employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Proud member of the Disability Confident employer scheme

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).