HCP Administrator

Overview

To provide an efficient, effective and streamlined clerical support service to the 0-19 Team.

• To provide an efficient, effective and streamlined clerical support service to the 0-19 Team.
• To provide a "first" point of contact for some queries into the health team. This can be via telephone, electronic media and in person. Queries can be from parents, relatives, other organisations, general public and staff. This may involve dealing with anxious or upset family members.
• To take responsibility for keeping up to date and reviewing your personal development needs and objectives on a regular basis including participating in reviews with your manager on at least a 12 monthly basis.
• Behaves consistently with the values and beliefs of the organisation and promotes these on a day to day basis.
• Maintains emotional resilience and maturity with the occasional exposure to distressing or emotional circumstances.

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people. Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.