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User Researcher - Public Sector
Job in
Telford, Shropshire, WV99, England, UK
Listed on 2026-01-17
Listing for:
fortice
Part Time
position Listed on 2026-01-17
Job specializations:
-
Creative Arts/Media
Digital Media / Production
Job Description & How to Apply Below
User Researcher
Clearance Required:
BPSS
Duration: 6 months
Location:
Telford with 2 days/week in office
IR35 Status:
Mandated PAYE only
- Work collaboratively with user researchers, interaction designers, content designer, service designers and performance analysts as well as software developers and policy teams to produce outstanding digital services.
- Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively.
- Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes.
- Design in an inclusive and accessible way.
- Work in a multi-disciplinary delivery team.
- Solid foundation in user-centered design, from concept to final delivery.
- Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team.
- Strong ability to understand and articulate the needs of both technical and business stakeholders clearly.
- Skilled in managing stakeholder expectations and handling difficult discussions.
- Experienced in creating rapid paper and digital prototypes.
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