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Customer Service Manager — Lead Team k & PTO

Job in Taylor, Wayne County, Michigan, 48180, USA
Listing for: Amybordes
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Mgr./ CSM, Client Relationship Manager, Event Manager / Planner
  • Management
    Client Relationship Manager, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Manager — Lead Team, 401(k) & PTO
A local insurance agency in Taylor, Michigan is seeking a Customer Service Manager to oversee their customer service team. The ideal candidate should possess over 5 years of customer service experience and at least 2 years in a managerial position. You will be responsible for developing policies, handling escalated complaints, and mentoring staff to ensure excellent customer service. Join a supportive team and enjoy benefits including a 401(k) and performance-based bonuses.
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