Housing Options Officer - Housing

Overview

Provide advice, information and assistance to applicants who are homeless or at risk of homelessness.

• Provide advice, information and assistance to applicants who are homeless or at risk of homelessness.
• Ability to build and maintain good working relationships.
• Resourceful, solution focused, persuasive and skilled in overcoming barriers.
• Ability to prioritise workload, manage time effectively and meet deadlines.
• Ability to work as part of a team, be flexible, use initiative and work with limited supervision.
• Offer advice and information on topics such as homelessness prevention, housing options and tenure rights.
• Make enquiries and collect all relevant information from the applicant including financial statements or health information.
• Carry out an assessment of circumstances and needs to identify what has caused the homelessness or threat of homelessness.

• Education qualification to at least A level standard or acquired knowledge to NVQ level 4.
• Current driving licence required and access to own vehicle.