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Customer Advisor - TradePoint

Job in Taunton, Somerset County, TA1, England, UK
Listing for: B&Q
Full Time position
Listed on 2026-01-09
Job specializations:
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 12.71 GBP Hourly GBP 12.71 HOUR
Job Description & How to Apply Below

Customer Advisor - Trade Point

Location: B&Q Taunton

Employment type: Full-time, 30 hours per week

Contract: Permanent

Shifts: Monday - Sunday, 7:00am - 8:00pm

Paid hourly rate: UK Notional £12.71 per hour

Job Overview

The heart of the Tradepoint counter, you’ll deal with all kinds of trade members every day. You’ll take ownership of your Trade Point members & get to know them & their business through great conversations meaning you’re in the best position to recommend the right products and services for them.

Responsibilities

A great communicator and team worker with the ability to get on with all kinds of colleagues and customers. You adjust your approach in different situations, you know how to build relationships with customers & you’ve got an eye for new business opportunities. You’ll love helping your trade members get great value for themselves and their clients, through promotions and signing up of our trade loyalty scheme.

You’ll be happy to continuously develop your skills through training and by learning from others. You’re happy to pitch in as part of a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

Qualifications

A great communicator and team worker with the ability to get on with all kinds of colleagues and customers.

Benefits

We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

Industries

Retail

Equal Opportunities

We welcome the application of all qualified individuals regardless of race, gender, religion, etc.

How to Apply

Contact recruitment adjustments at  for any recruitment adjustments.

Referrals increase your chances of interviewing at B&Q by 2x.

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