Property Manager

Property Manager Taunton, Somerset
£27,000 – £35,000 per annum

The Role As Property Manager, you will take ownership of a dedicated portfolio of managed properties, allowing you to build long-term relationships with landlords, tenants, and contractors. You will be responsible for the day-to-day management of properties, ensuring compliance, maintenance, and customer satisfaction at all times.

The role requires someone who can work independently, manage competing priorities, and consistently deliver a high standard of service.

Key Responsibilities
Manage property maintenance issues efficiently and cost-effectively
Diagnose maintenance requirements in line with internal systems and procedures
Maintain accurate and compliant tenancy records
Act as a key point of contact for landlords, tenants, contractors, and internal stakeholders
Handle enquiries professionally via phone, email, and in person
Resolve complaints within agreed authority levels and escalate when required
Ensure compliance with industry legislation and internal regulations
Monitor health & safety requirements, including fire risk assessments
Build and maintain strong relationships with contractors
Manage keys and oversee their release and tracking
Understand eviction processes and statutory notice requirements
Review invoices and quotations for accuracy

Essential Experience & Skills

Minimum 12 months’ experience in property management or a lettings environment
Strong customer service background
Highly organised with excellent attention to detail
Confident communicator with strong written and verbal skills
Good IT and administrative skills
Ability to work independently and as part of a team
Full UK driving licence and access to own vehicle

Personal Attributes

Positive, professional, and solutions-focused mindset
Strong time management and organisational skills
Friendly, approachable, and customer-focused
Flexible and adaptable approach
Strong negotiation and conflict resolution skills
Committed to continuous learning and personal development

What’s on Offer
Competitive salary of £27,000 – £35,000
No weekend working
28 days’ holiday including Bank Holidays
Additional leave, including time off at Christmas and on your birthday
Personal development budget and ongoing professional training
Company pension and profit-sharing scheme
Free on-site parking
Regular team events
Supportive, collaborative working environment within a local independent business