Customer Service Administrator

Student Recruitment is an exciting and fast paced area within the College. The core function of this role is to provide excellent customer service to potential students, stakeholders and curriculum, administrating the admissions process of all funding streams including Apprenticeships.

£24,938 per annum Scale 2
* Plus 20.3% Employer pension Contribution

Full time.

Daily tasks will include providing an excellent level of customer service, liaising with key stakeholders and College teams. Working with the marketing team to regularly monitor and feedback on campaigns, liaising with the Marketing team to monitor and feedback on campaigns, to support other activities to drive the growth in these sectors of the College, attending events to promote the College offer, and managing and maintaining relevant systems.

To succeed in this role, you will need to be well organised with a flexible approach to working, and be able to provide excellent customer service.

• Generous pension scheme
• Competitive holiday entitlement
• Dedicated CPD days
• 2 wellbeing days
• 2-week Christmas closure
• Opportunities for hybrid working
• On-site discounted gym
• Free parking
• UCS College Group Extra discount package, this includes top retailers, supermarkets, holidays, entertainment packages and much more!

UCS College Group is committed to equality, diversity and inclusion and welcomes applicants from all backgrounds and communities. We are also a disability confident employer and we’ll do all we can to help with your application. Please let us know if you need to request reasonable adjustments. We encourage everyone to apply who wishes to and we believe that everyone should have an equal opportunity.