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Bank Community Support Worker - Outreach

Job in Taunton, Somerset County, TA1, England, UK
Listing for: Empower Family Group
Full Time position
Listed on 2026-02-05
Job specializations:
  • Healthcare
    Community Health, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 13.85 GBP Hourly GBP 13.85 HOUR
Job Description & How to Apply Below

Overview

Are you looking for a role that fits around your life while making a real difference in your community? We’re seeking enthusiastic individuals to support our Community Outreach Program, working on an ad hoc basis with hours that suit you. Empower Family Group’s Outreach Service provides rapid, short-to-medium term emergency support for children, young people, adults, and families facing acute crisis.

Operating 24/7, 365 days a year, our team responds to complex and evolving situations with compassion, skill, and urgency, because those in crisis can't choose when they need help. Every day, our resilient team offers stability, safety, and tailored support to vulnerable individuals navigating some of the most difficult moments in their lives. Joining our Outreach Service means becoming part of a responsive, values-driven team committed to making a real difference - anytime, anywhere.

We may have opportunities throughout Somerset and Devon.

Responsibilities
  • Support our Community Outreach Program on an ad hoc basis with hours that suit you.
  • Respond to emergency situations with compassion, skill, and urgency.
  • Offer stability, safety and tailored support to vulnerable individuals.
Essential Skills, Knowledge, Aptitude
  • Competent Literacy and Numeracy
  • Excellent communication skills
  • Understanding of people’s rights
  • Flexibility and reliability
  • Enthusiasm, motivation and commitment to working with young individuals and those with learning disabilities or challenging behaviours
  • Committed to working in a person-centred way
  • Ability to travel to different sites and transport young people where required
Personal Attributes
  • To be calm, caring, level-headed, respectful and honest.
  • To be motivated, committed and enthusiastic.
  • To be able to use own initiative.
  • Ability to handle stressful situations.
  • Open to self-development.
  • Previous experience in a similar role.
Essential Requirements
  • Full UK Driving Licence.
  • Access to a reliable vehicle
  • Business Insurance
  • Enhanced Child and Adult Workforce DBS
  • Registered DBS to the Online Update Service
  • Attending mandatory face to face training.

This role requires no prior experience, as full training and development will be provided. NVQ's in health and social care, along with prior experience in the care sector, will be considered favorably though.

Onboarding

This role is subject to safer recruitment checks. On receipt of your information we will send you an application form to complete. Once we have screened your application, any suitable applicants will be invited to interview.

Benefits
  • Pay from £13.85 per hour
  • Access to Blue Light Card scheme
  • Employee Assistance Programme
  • Training & development opportunities
  • Flexible work pattern
  • Company Pension
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