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Customer Service Team Lead Escalations

Job in Tangerang, Banten, Indonesia
Listing for: PT. Sukses Bersama Sanwen
Full Time position
Listed on 2026-03-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Position: Customer Service Team Lead – Growth & Escalations
Sebuah perusahaan di sektor layanan pelanggan di Tangerang, Indonesia, sedang mencari Customer Service Manager untuk memimpin dan mengawasi tim. Tanggung jawab termasuk melakukan training dan evaluasi performa, berkoordinasi dengan tim logistik, dan menangani kasus eskalasi. Kandidat ideal memiliki pendidikan minimal D3/S1 dan pengalaman 2–3 tahun di Customer Service, serta keterampilan komunikasi yang baik.
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