Care Trainer

Overview

UK Phoenix Healthcare is a pioneering, nationally recognised provider delivering complex, nurse-led care to adults and children within their own homes. We're committed to transforming the delivery of specialist care across the UK through clinical excellence, innovation, and exceptional people development. With a growing portfolio of integrated services across community and social care settings, we're building something remarkable—and we need an inspirational trainer to lead our learning and development agenda.

We are seeking an experienced, dynamic, and innovative Trainer to establish and lead our Learning and Development function. This is a pivotal role offering genuine influence over how we develop our workforce, build training excellence, and embed a culture of continuous learning that directly impacts care quality and CQC compliance.

You will design, coordinate, and deliver engaging, face-to-face training across all mandatory care standards, while building high-performing teams and maintaining documentation that reflects outstanding practice and regulatory excellence.

• Design and deliver innovative, engaging face-to-face training sessions across all mandatory care standards and best practice frameworks
• Develop bespoke training programmes covering paediatric and adult complex care services, with specialist expertise in mental health, deprivation of liberty safeguards (DoLS), dementia, and learning disabilities
• Deliver training to groups of mixed abilities with confidence, adaptability, and strong facilitation skills
• Ensure all training content is current, evidence-based, and aligned to CQC Good to Outstanding standards and regulatory requirements
• Continuously review and evaluate training effectiveness based on learner feedback and outcome data

• Establish and manage the Learning and Development department, setting training standards and governance frameworks
• Lead training budgets, scheduling, and resource allocation
• Recruit, support, and develop training delivery team members
• Set performance metrics and quality assurance processes for all training activities

• Work collaboratively with managers across clinical and operational services to identify training needs and priorities
• Partner with senior leadership to align training with business objectives and service improvement initiatives
• Represent training excellence at meetings, forums, and external stakeholder events
• Build relationships with external training partners and regulatory bodies as required

• Maintain meticulous, up-to-date training records aligned with best practice and CQC compliance standards
• Create and manage training documentation, policies, and Standard Operating Procedures
• Ensure timely, accurate reporting on training delivery, completion rates, and staff competencies
• Stay current with legislation, CQC expectations, and industry best practice; influence policy and practice accordingly
• Lead training audits and quality assurance activities to maintain high standards

• Ensure all training reflects CQC standards for Good to Outstanding, with particular focus on safeguarding, infection prevention, and care quality
• Support the organisation s regulatory journey and compliance planning
• Contribute to quality improvement initiatives through evidence-based training interventions

About You

You are an accomplished, organised, and inspirational trainer with proven expertise in health and social care training delivery. You have exceptional communication skills, a passion for staff development, and the drive to build training excellence.

• Relevant teaching or training qualification (e.g., Level 3 or above in Health & Social Care, Train the Trainer, Assessor qualification, or equivalent)
• Minimum 3+ years  experience delivering training in health, social care, or related sector
• Proven track record in designing and delivering engaging face-to-face training to mixed-ability groups
• Strong knowledge of mandatory care standards and best…