Senior Warehouse Supervisor

Lead, direct and manage a team that delivers consistent high level service quality and customer satisfaction

Resolve critical or escalated issues arising from the operations

Plan and monitor team schedule to ensure adequate manpower to support operational demands and business objectives.

Manage and oversee administrative functions to ensure that all paperwork is processed efficiently and in a timely manner and meet all compliance requirements.

Motivate staff and develop effective working relationships with peers and customers.

Train and certify new employees on all performance standards and provide career development opportunities through training

Help to conduct annual performance reviews for all employees within department

Address all employee performance problems promptly and directly in accordance with company personnel policies and procedures

Assist the operation manager in day to day operation of the warehouse.