Customer Service; Call-Centre

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Working Hours: Mon to Thur: 8.30am to 6pm, Fri: 8.30am to 5.30pm

Duration of Assignment: 23 Mar To 30 Apr 2026 (with possibility of extension for 1-2 months)

Job Scope:

Customer Service Executive for Call Centre:
Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment. Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively. Additionally, they may assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly.

Willingness to take on various tasks and adjust to changing work demands.

Requirements:

• Good communication skills
• Active listening
• Ability to provide positive customer experience while maintaining professionalism, even in difficult or high-pressure situations

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd

RCB No. E

EA License No. 01C4394

Reg No: R (Ng Ding Ren Aloysius)

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