Call Centre Agent; Ubi
Job in
Tampines, Singapore
Listed on 2026-03-04
Listing for:
Consortium for Clinical Research and Innovation Singapore
Full Time
position Listed on 2026-03-04
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Call Centre Agent (UBI/ Tampines) - Various positions
Shuttle bus services from designated pick up point.
Job DescriptionAct as the first point of contact for the customers.
Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction.
Provide satisfactory explanation to customer and take remedial action where necessary.
Provide pro-active feedback to the customer to ensure that the committed ETA is respected.
Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems.
Job Requirements- Min 2 years of Customer service experience
- O level/higher NITEC
- Comfortable in taking calls in English and 1 other language
- Multiple positions available and shift timing varies from office hours to shift work positions.
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