Centre Manager; or Lentor

Centre Manager (Up to $3.8k/month) - Tampines or Lentor

Working

Location:

Tampines or Lentor Area

Monthly Salary: Up to $3.8K/month (Negotiable)

Working Hours: 5‑day work week (9am to 6pm) | compulsory to work on both weekends | fixed off days on weekdays

Job Responsibilities:

• Be a key player in the customer acquisition team to onboard new parents to the centre's community.
• Share the centre's vision and recommend suitable coding programs for students.
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement.
• Maintain customer relationships and build a strong community. Act as parents' advocate and manage relationships with them.
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received.
• Work with the teaching team to assess the students and follow up with parents for conversion.
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research.
• Ensure that all customer information is properly documented and updated in our CRM system.
• Relationship manager for the centre's community, continue to track the progress of students and maintain relationships with parents.

Job Requirements:

• Strong communication and problem solving skills.
• Driven, fast learner, proactive and ability to work in a fast-paced environment.
• Organized, detail-oriented and ability to manage different projects at once.
• Get things done attitude, self-driven.
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely.

Nextbeat Singapore Pte. Ltd.
EA License Number: 22C1267
EA Personnel No: R