Production Support
Listed on 2026-02-28
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Software Development
Backend Developer, Software Engineer
Production Monitoring Support Specialist – Healthcare Industry Client
Location:
100% remote in the United States. Salary: $70, DOE.
Hours:
Monday–Friday, 1st shift.
Must have prior experience with AWS and production support issues.
Responsibilities- Implementing and monitoring automated production support alerts.
- Ensuring production systems maintain high performance and that any potential performance and scalability problems are identified early and prioritized appropriately.
- Error monitoring, HTTP response time monitoring, and database level performance monitoring, to provide recommendations or implement performance benefits.
- Being the go-to infrastructure expert, supporting other engineers in setting up any infrastructure and dealing with the intricacies of AWS.
- Implement systematic approach to ensuring production software is performing well and capabilities to respond rapidly to any detected issues.
- (Secondary Responsibility) Contributing to the Typescript application backend.
- 2+ years using AWS and using Terraform professionally.
- 1+ years Typescript backend experience with willingness to contribute to the backend codebase.
- Experience monitoring production systems, localizing and triaging production issues for a live product with users.
- Experience building production monitoring systems (alerts, logging, etc.) for both error monitoring and performance monitoring.
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring is committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
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