Human Services Program Specialist​/Child Specialist

Responsibilities

• Actively educate the local community about Bay Area Early Steps, including the referral process, available early intervention services, and opportunities for provider recruitment.
• Conduct regular visits to partner agencies, healthcare providers, schools, and community organizations across Hillsborough and Polk counties to strengthen awareness and collaboration.
• Distribute program brochures, flyers, and other community awareness materials at clinics, childcare centers, libraries, and community events.
• Maintain a strong and consistent online presence through program websites, newsletters, and social media platforms to ensure families and providers have access to up-to-date information.

• Develop, publish, and distribute a quarterly newsletter highlighting program updates, success stories, and upcoming events.
• Manage and grow social media accounts (Facebook, Twitter, website, etc.) by creating engaging content, responding to inquiries, and monitoring analytics to improve outreach effectiveness.
• Coordinate participation in local health fairs, educational expos, and community events to promote program visibility and connect with families and providers.
• Gather, track, and report referral data to established databases such as the Central Directory, United Way, and 211, ensuring accuracy and compliance with reporting standards.

• Develop and deliver professional presentations tailored to diverse stakeholders, including families, healthcare providers, educators, and community leaders.
• Establish and nurture relationships with community partners to build trust and strengthen support for Bay Area Early Steps.
• Serve as a liaison between the program and external stakeholders, ensuring clear communication and collaborative problem-solving.
• Participate in ongoing public awareness campaigns, workshops, and events to reinforce the program’s mission and expand its reach.

• Implement strategies to enhance provider and service coordinator (SC) engagement, recruitment, and retention, ensuring a robust network of qualified professionals.
• Collaborate with providers to identify challenges and develop solutions that improve service delivery and family satisfaction.
• Facilitate opportunities for providers and staff to connect, share resources, and strengthen collaboration within the community.
• Support professional development initiatives and recognition activities to encourage long-term provider commitment.

• This position requires a high school diploma and four years of related experience. Appropriate college coursework may substitute at an equivalent rate for the required experience.

Degree Equivalency Clause:
Four years of direct experience for a bachelor’s degree.

• Senate Bill 1310
  - The Florida Senate (https://(Use the "Apply for this Job" box below).) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310:
  Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

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