IFST Case Manager

To serve children and families with early engagement intensive case management while partnering with the Department of Children and Families investigator. An upfront collaborative team approach is utilized to engage families early in the investigative process with the focus of serving the family in their home during case management. IFST Case Manger will strive to improve the social and behavioral functioning of the family to maximize protective capacity of the parents and overall well-being of the children.

The purpose is to evaluate, coordinate, ensure that the necessary service delivery and treatment are provided; complete required family assessments and ongoing documentation; assist individuals and families by teaming with them to identify goals to maintain and strengthen the family unit. Participate in staffings to ensure parental progress and to maintain child safety and well-being.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Oversight of all child welfare related tasks with families
• Development of safety plans and subsequent monitoring
• Continuous assessment of family’s treatment progress and behavioral change
• Attend regular staffing’s with community providers and family supports to discuss progress
• Provide documentation and data on child welfare case activities
• Conduct frequent home visits to ensure engagement and progress of child/families
• Adherence of all data collection into FSFN
• Produce periodic reports as requested

• Respond to PNA Special Condition Referrals (calls received from a parent/legal custodian seeking assistance for themselves that does not meet the criteria for child abuse, abandonment, or neglect)
• Review family history with DCF (in FSFN) and any available criminal history, and contact CPI and CPI supervisor to discuss prior involvement
• Contact parent/legal custodian and any collateral sources available to obtain all necessary information regarding their current crisis and/or relevant historical information
• Assess family’s needs ~ Any information to help the family’s crisis or needs will be provided to the parent/legal custodian and any make referrals as needed
• Consult with Behavioral Health Specialist when the crisis relates to parent or child’s mental health, including existing family providers
• Complete all documentation within 2 business days in FSFN and complete overall assessment in FSFN within the required timeframe of no greater than 30 calendar days
• Any information that causes suspicion of abuse, abandonment, or neglect, must be reported to the Hotline immediately
• If no intervention is available for the family’s crisis, a multi-disciplinary staffing is required
• Other duties may be assigned as special projects may be requested

• A bachelor’s degree from a four-year accredited college or university with a minimum of two (2) years of child welfare related experience OR an advanced degree in social work or a comparable human service field.
• Official transcripts are a mandatory requirement
• Must have a working knowledge of community services in our local area. Ability to establish and maintain positive working relationships is also a must.

Must be able to operate standard modern office machinery, including fax, telephone, calculator, computer, scanner, printer, copier and mail machine. Excellent word processing skills. Must be competent with Microsoft Office Suite programs, including Word, Excel, Power Point, Access, Publisher and Outlook. Must be competent with basic e-mail protocol and procedures including sending, receiving, replying, attachments, and meeting scheduling; excellent written and oral communication skills;

effective listening skills; ability to work as a team member, and the ability to work in a multi-cultural environment. Must possess excellent…