Battery Apprentice Technician

Full-time Description

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk.

With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at

Technician, Apprentice is responsible for coordinating and performing routine Planned Maintenance Services and diagnosing and repairing products. These products include industrial batteries, chargers, and battery handling equipment, as well as other products deemed necessary to build and maintain a satisfied and profitable customer base. This position typically reports to a Service Manager or a Lead Technician and has no direct reports.

• Reliable attendance and punctuality.
• Execute planned maintenance agreements, including:
• Battery inspections, battery watering, battery washing, and recording of cell voltages and specific gravities.
• Charger inspections, calibrations, and adjustments.
• Coordinate problem resolution with Technical Support, Customer Service, Sales, and other personnel to expedite repairs.
• Travel to other branches or sites, as required, to assist with product installation, removal or repairs (some overnight travel will be required).
• Comply with company policies and procedures. These include but are not limited to warranty, safety, environmental, OSHA, DOT and Hazmat.
• Follow all safety regulations, including site specific safety regulations established by customers.
• Build strong relationships with customers.
• Take ownership of all company assets, including but not limited to vehicles, inventory, tools, and equipment.
• Complete all service orders, PM worksheets, timecards, expense reports, and any documentation as required, in an accurate and timely manner.
• Other duties as assigned by supervisor.

• A score card that reflects performance in areas such as safety, training completion, efficiency, work order completion, customer satisfaction, and issue resolution.
• Exercises high degree of time management skill, resulting in greater than 90% time billable to customers.
• Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.
• Other key performance measurements as determined by the direct supervisor.

At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading benefits:

• Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
• Three medical plan options with employer premium contribution that start on day one.
• Employee paid dental and vision insurance that starts on day one.
• Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).
• Medical and dependent care Flexible Spending Accounts (FSA) available.
• Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
• Company 401K plan with 100% match on the first 4% of employee contributions.
• 8 paid holidays.
• Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
• We offer employee paid accident, critical illness, and hospital indemnity insurance.
• We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
• Training and mentoring – Learn from our experts in the industry.
• Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR…