Service Technician

Overview

Your Role:
To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience.

You will report to the Service Manager.

• Perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers
• Set, install, and pipe compressor systems
• Absorb a higher level of learning including VSDs, refrigeration, industrial networks, remote monitoring, and air audits
• Pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
• Communicate with the customer and Service Manager regarding all services performed and clearly present all options for repairs, upgrades, or other customer needs
• Complete all service-related documentation including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents
• Attend training at our Air Academy and train with Senior Service Technicians
• Promote and practice proper safety procedures and correct use of personal protective equipment
• Provide a high level of customer service and respond to customer needs while meeting customer expectations
• Participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager, with travel to customer locations including out-of-town and overnight travel as assigned
• Subject to random drug testing

• 1-2 years of technical experience in the mechanical, maintenance, or electrical field
• Ability to work independently and complete tasks within assigned deadlines
• Customer-focused with ownership of meeting customer needs
• Ability to use computers to complete work orders, order parts, and training
• Ability to supply all basic required tools
• Occasional travel to Rock Hill, SC for paid training
• Ability to lift up to 50 lbs and work in industrial environments with extreme temperatures, including continuous walking, reaching, bending, and kneeling; basic understanding of mechanics and electrical theory
• High School Diploma or equivalent; certifications are a plus (EPA Certified)
• Valid driver's license and fluency in English

• Flexible benefits plan including medical, dental, and vision
• Generous 401(k) retirement plan match in addition to an automatic contribution
• Competitive paid time off and sick time
• Life and disability insurance
• Paid training
• Excellent paternal, adoption, and maternal leave
• Company vehicle, laptop, cell phone, and uniform provided
• Salary: $28-$34 per hour; geographic cost-of-living adjustments apply. Overtime eligible after 8 work hours per day

Tampa

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. Atlas Copco is a brand within Atlas Copco Group.