Healthcare Sales Consultant

We’re unique. You should be, too. We’re changing lives every day for both our patients and our team members. Are you innovative and entrepreneurial minded? Do you have a strong work ethic and ambition? Do you inspire others with your kindness and joy?

The Membership Growth Consultant (MGC) is an outside healthcare sales representative responsible for generating sales leads and membership by nurturing relationships with senior citizens, key local community partners, and senior-focused businesses to enroll new patients to Chen Med. The MGC is the first tier in the MGC Success Plan and growth career path at Chen Med, developing skills to arrange, design, and orchestrate sales events and to implement cost‑effective techniques that keep senior participation and satisfaction high, driving referral sales from satisfied patients to fuel membership growth.

• Nurture, build, and cultivate direct‑to‑senors and B2B partnerships to generate new patient opportunities year‑round.
• Meet with individual seniors and groups in homes, workplaces, houses of worship, senior centers, or living communities to share the Chen Med value proposition.
• Plan, coordinate, and execute local events within the community (e.g., info tables, health fairs, doc talks) to reach our ideal patients (i.e., medically underserved, Medicare‑eligible seniors, age 55+).
• Cultivate strong relationships with health plan agents, insurance agents, social workers, case workers, senior housing managers, senior centers, and related community providers to keep Chen Med/Jen Care Medical Centers as their top provider choice for senior healthcare.
• Partner with community officials, businesses, and senior outreach programs to develop initiatives that drive new patient growth.
• Schedule one‑on‑one sales meetings, referral relationships with plan agents, independent brokers, and the senior community to deliver solutions on immediate customer requests; manage vendors related to event planning and negotiate contracts with venues.
• Ensure insurance agents and/or brokers are invited to community events to enable timely patient assignment.
• Use marketing and sales tools to identify solutions and sell to new customers; maintain up‑to‑date client information in the designated CRM tool (Sales Force); document interactions and leads effectively.
• Provide monthly activity calendar reflecting community access points and new tabletop venues; create penetration plans and initiatives in key target markets and channels.
• Recover dormant customers via sales tools and marketing campaigns.
• Drive new member growth by educating potential patients on our value proposition and healthcare model; deliver presentations in front of large audiences.
• Develop distribution channels to support new patient enrollment growth; use all sales tools to ensure efficiency and data collection.
• Partner with sales leadership to improve engagement effectiveness with distributors, vendors, and community partners.
• Build trusting relationships with brokers, insurance agents, case workers, and third‑party vendors associated with seniors under supervision; develop and execute specific broker and partner strategies and plans.
• Engage with new patients beyond their first appointment; maintain relationships with enrolled patients to positively impact retention and resolve customer complaints as required.
• Perform other related duties as assigned.

• Instills Trust
  • Follows through on commitments
  • Is seen as direct and trustful
  • Keeps confidences
  • Practices what he/she preaches
  • Shows consistency between words and actions
• Results Driven
  • Has a strong bottom‑line orientation
  • Persists in accomplishing objectives despite obstacles and setbacks
  • Has a track record of exceeding goals successfully
  • Pushes others
• Action Oriented
  • Readily acts on challenges without unnecessary planning
  • Identifies and seizes new opportunities
  • Displays a can‑do attitude in good and tough times
  • Steps up to handle tough issues
• Effective Communication
  • Effective in a variety of communication settings: one‑on‑one, small and large groups, or among diverse styles and positions
  • Attentively listens to others
  • Adjusts to fit the audience and the…