Enterprise Sales Development Representative- Fire

Vector Solutions partners with public safety organizations across the country to deliver training, compliance, and workforce solutions that help agencies operate safer, smarter, and more effectively. Many of our customers are the same types of departments and teams you've worked alongside - which means your experience truly matters here.

If you come from a law enforcement background, you already bring what we value most: discipline, resilience, clear communication under pressure, and a mission‑driven mindset. This role allows you to continue serving the public safety community - just in a new way.

As a Sales Development Representative, you'll help introduce law enforcement agencies to tools that improve training, compliance, and operational readiness. You won't just be selling software - you'll be helping departments protect their people and their communities.

Vector Solutions works closely with fire departments, EMS agencies, and public safety organizations nationwide to provide training, compliance, and workforce solutions that support operational readiness and firefighter safety.

If you come from a fire service background, you understand the importance of preparation, teamwork, and protecting your crew. That same mindset translates perfectly into this role.

As a Sales Development Representative, you'll help fire and EMS agencies discover tools that improve training, scheduling, safety tracking, and compliance - helping departments stay ready when it matters most.

This role gives you the opportunity to continue making an impact in the fire service community, without leaving behind the mission‑driven culture you value.

• Connect with fire chiefs, training officers, and municipal leaders who speak your language.
• Qualify inbound leads and engage departments that can benefit from Vector's solutions.
• Break into new agencies while also supporting existing Vector customers.
• Identify key decision‑makers and help move conversations forward.
• Set up discovery meetings and demos for Account Executives.
• Collaborate with sales and marketing to shape outreach that resonates with fire and EMS organizations.
• Track outreach and pipeline activity in Salesforce, Outreach and Nooks.

Bachelor's degree preferred

• 0-2 years experience in sales development, lead generation, inside sales, or equivalent
• Prior experience in the Fire Service or EMS (career or volunteer firefighters, paramedics, EMTs, fire administration, or training roles).
• Thrive in a fast‑paced team‑selling environment.
• Strong organizational and follow‑up skills.
• Positive and energetic phone skills, excellent listening skills, and strong writing skills.
• Continuously strive to improve sales efficiency and business acumen.
• Strong work ethic, self‑motivated and driven, and keen to work in a team environment.
• Have an appetite for and motivated to grow, learn, and work your way up through a sales organization
• Knowledge of business processes, roles, and organizational structure.
• Experience with Salesforce, Outreach, Microsoft Office is preferred, but not required.
• Meet or exceed daily, weekly, and monthly KPIs.
• Prolonged periods of sitting at a desk and working on a computer.
• Other duties as assigned.

• Friendly, open, and casual work environment
• Comprehensive benefits package effective the first of the month after hire
• Matching 401(k) retirement plan
• Healthy work‑life balance with flexible work arrangements and generous time off
• Generous referral incentive program
• Tuition Reimbursement Program
• Pet Insurance
• One Pass Gym/Wellness Discount Program
• Calm Health-Employee Membership
• Company social events
• Employee Resource Groups
• Philanthropic opportunities

• Teamwork - Above all, we're a team. We give and value feedback. We support each other, respect each other and work together to accomplish our common goals and serve our customers. Once we make decisions, we align behind them as a team.
• Customers First - Our customers' success is our success. They are why we are here. We work to earn the trust of our customers and always deliver on our commitments.
• Make a Difference - It's not a job, it's a calling. We have passion for…