Sales Development Rep

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE distributes leading brands such as Carrier, Bryant, Payne, GREE and other HVAC and refrigeration equipment, offering a full-line of aftermarket parts, supplies and accessories. With more than 200 locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada, and over 2,000 employees, CE provides best‑in‑class service through an e‑Commerce platform and expansive inventory.

The Sales Development Representative (SDR) role is a key contributor to business growth, driving revenue expansion through strategic sales initiatives and virtual customer engagement. The position requires independent analysis, decision‑making, and relationship management to deliver customized solutions that enhance customer growth.

• Design and execute strategic sales initiatives to drive revenue growth within residential add‑on replacement HVAC customer portfolios.
• Develop and optimize customer relationships via virtual platforms to maximize sales opportunities.
• Identify and advance high‑value sales opportunities within established accounts.
• Drive business growth through cross‑functional collaboration and initiatives that enhance the customer experience.
• Leverage CRM analytics to evaluate customer sales performance and implement data‑driven strategies for portfolio expansion.
• Collaborate with regional market leaders and internal teams to analyze market trends and formulate revenue‑optimization recommendations.
• Develop and execute comprehensive sales strategies with independent judgment to achieve growth targets.
• Direct customer engagement strategies to sustain revenue growth and maximize account retention.

• Demonstrated knowledge of HVAC systems and product applications (preferred).
• Minimum 2 years of experience in customer relationship management.
• Background in strategic sales and revenue growth.
• Excellence in professional communication and relationship building.
• Ability to execute strategic initiatives with urgency and precision.
• Strong analytical and decision‑making capabilities.
• Success in self‑directed business development.
• Advanced proficiency in business technology platforms, including CRM and MS Office Suite.
• Experience in developing and implementing customer‑focused business solutions.
• Track record of closing sales opportunities through systematic follow‑up and strategic account management.

• 2 to 5 years of progressive experience driving business growth and revenue development within HVAC or similar industry.
• High School Diploma or GED Equivalent; AA/AS in Business, Marketing, or related field preferred.

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short‑term and Long‑term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program

Full‑time and part‑time positions are available. Explore this opportunity and other careers at Carrier Enterprise by visiting our careers page at

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

Mid‑Senior Level

Full‑Time

Sales and Business Development

Wholesale Building Materials