Sales Professional - Inside Sales

Position Title

Sales Professional – Inside Sales at Service Corporation International

• Hold self-accountable for prospecting a minimum of 1–2 hours each day.
• Obtain referrals from families served by the location.
• Network and build community and civic relationships.
• Explain and present to families and referred families.
• Maintain and track activity levels to ensure productivity.

• Respond to client inquiries in a timely, respectful, sensitive and professional manner.
• Connect with families through listening, honest communication and genuine concern.
• Understand each family’s unique needs and offer solutions that provide value.
• Stay in touch with families to ensure satisfaction.
• Prepare for all appointments and perform all procedures with professionalism and attention to detail.
• Follow through on all customer problems and requests.
• Build trust-based relationships to earn the right to ask for referrals.

• Represent a continuous link from services provided at need, through aftercare, to providing services to protect families in the future.
• Collaborate with funeral directors, location managers, and other staff to provide seamless, high‑quality service.
• Thoroughly review previous services and contacts with families to prepare to support current needs or sales.
• Share family concerns with the rest of the SCI team.

• High school diploma or equivalent.
• 1–2 years of college or an equivalent of education and experience.

• High school equivalency and 1–2 years of college or an equivalent of education and experience.
• 1–2 years of customer service or sales industry experience preferred.

• Current state/province issued driver’s license with an acceptable driving record.
• Insurance license if required by state/province law and as prescribed by each state board.

• Must be able to pass the Company’s internal presentation certification within thirty days of hire.
• Ability to work a number of evenings and/or weekends every month.
• Ability to drive frequently.
• Ability to obtain and maintain an insurance license if required.
• Flexible hours but, at times, must work up to 12 hours in a day.
• Ability to treat others with empathy and respect.
• Knowledge of computers and some software.
• Customer service skills.

$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance).

US‑FL – Tampa, FL (Postal Code: 33618)