Inside Sales Representative

We value individuals with a competitive spirit and a relentless drive to succeed in the highest echelons of the industry. Our ideal candidate and teammate thrive in a fast-paced environment, consistently seeking opportunities to outperform competitors and achieve top-tier results, while never hesitating to ask for help when needed. At IPS, we compete in the Major leagues, where innovation, curiosity, and adaptability are crucial to our sales approach.

We seek teammates who combine strong technical acumen with a deep understanding of our customers, disciplined execution, and strategic thinking. Time management, effective communication, and a 'buyer first' mindset are essential. We encourage our team members to continuously seek knowledge, ask probing questions, and challenge conventional thinking to uncover innovative solutions that set us apart from the competition.

Integrated Power Services (IPS) is seeking a skilled and dedicated Inside Sales Representative for our Service Center. As an Inside Sales Representative for IPS, you will be expected to develop new customer accounts, advise customers on service center capabilities, and introduce new services to customers. This position will work with the Distribution Team to increase sales and customer service within the Region.

• Develop a list of prospective customers with the manager, determine appropriate sales strategy, call on customers, and follow up with additional visits and correspondence as appropriate
• Provide customer service for timely and cost-effective completion of all Distribution-related functions in support of the IPS outside sales organization and our OEM partners
• Analyze and understand customer requirements
• Present proposals to customers
• Enter orders and process orders
• Selection and procurement of motors from suppliers
• Investigation and resolution of customer issues
• Supplier management
• Act as a technical resource to address and resolve inquiries and problems with assistance from engineering and OEM partners
• Provide client and sales correspondence
• Tracking of shipments
• Processing orders and credits
• Assist with inventory management
• Interpret and ensure compliance with operating policies and procedures
• Utilize Continuous Improvement Process Solution tools and processes
• Establish and maintain relationships with external suppliers
• Maintain detailed notes in order files

• High school diploma required
• Sharp analytical thinking and reasoning abilities
• Strong proficiency in the use of Microsoft Office suite as well as Adobe Acrobat
• Ability to analyze and interpret data and take appropriate action
• Excellent time management
• Ability to communicate technical data in a clear and concise manner
• Must exhibit excellent written and verbal skills
• Technical background in electrical and/or mechanical products is a plus
• 3 or more years of customer service or inside sales experience in an industrial environment or equivalent education preferred
• Excellent interpersonal skills, including the ability to build rapport with current and potential customers and suppliers
• Critical attention to detail

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

At Integrated Power Services (IPS), we’re committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom.…