Brand Associate

Tampa Retail
4100 George J Bean Parkway
Tampa, FL 33607, USA

The Brands Associate is responsible for delivering sales and excellent customer service in designated stores. This position performs tasks on the sales floor or in a support environment. The Associate takes pride in the brand, is passionate about product and delivering a positive shopping experience in a service focused, well-maintained and friendly environment.

• Demonstrated selling experience in a service oriented retail setting. Preference towards the store’s products.
• Demonstrated ability to assess customer needs, upsell and make recommendations, preferably with prior knowledge of the product lines.
• Demonstrated ability to promote product, influence customers and work with a team in a fast service environment.
• Significant interpersonal and relationship skills, demonstrated ability to stay up to date with industry products and services. Retain and apply product knowledge.

• Put the customer first at all times.
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services.
• Be able to resolve customer service issues and escalate as required.
• Create and maintain good working relationships with fellow associates.
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards.
• Efficiently and accurately conduct customer transactions on the POS.
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld.
• Efficiently and accurately complete any required process controls (paperwork, etc.).
• Follow company policies and procedures and maintain a safe working environment.
• Process all point of sale transactions in a friendly, quick, and efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Successfully show consistent performance on quarterly selling observations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.