Cashier - Citrus Park Mall

Overview

Cashier Position  Cashier is accountable for customer service and sales experience, including maintaining checkout standards, assisting with general operations such as Omnichannel, recovery and inventory, and upholding performance standards related to shrink/safety and role-specific performance metrics.

• Customer Service & Sales:
  Greets and assists customers with excellent service; demonstrates company values; collaborates with teammates for support; engages customers to resolve problems and assist with credit, rewards and gift card programs; promotes Findmore and other programs to drive sales and enhance service.
• Checkout Standards:
  Complete checkout processes including returns and re-ticketing; assist with signing and merchandising at checkouts; stock and merchandise Impulse Fixtures and perform replenishment; proactively call for assistance when additional help is needed; utilize Point of Sale on Mobile Warrior device to support line management.
• General Operations:
  Assist with Omnichannel efforts as needed; support recovery, put backs and fitting room maintenance as needed; participate in annual inventory processes.
• Performance Standards:
  Support company shrink and safety initiatives; meet established role performance standards including iCAP, product and service sales, customer service, profit, productivity, and attendance.

• Solve problems and make smart decisions that drive sales, profit or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others.
• Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for actions and outcomes.
• Proactively find ways to improve the customer experience; show confidence and courage to do what is right; take action with energy and urgency.

• Demonstrates the ability to adapt quickly to changing situations with energy and a positive attitude; maintains high standards of customer service and professional conduct.

If eligible, JCPenney offers a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates eligible for paid vacation (MTO) are also eligible for eight paid holidays per calendar year. All store hourly associates scheduled to work on a designated holiday receive additional compensation.

For paid vacation days and other benefit eligibility requirements, please visit the benefits page (URL provided inline in the original).

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers  everyday needs and helps them commemorate every special occasion with style, quality, and value. The Company offers a broad portfolio of fashion, apparel, home, beauty, and jewelry and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop—from  to more than 650 stores in the U.S. and Puerto Rico.

In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.

Pay Range USD $13.00/Hr - USD $16.25/Hr.