Shift Lead-Certified Veterinary Technician

Certified Veterinary Technician Shift Lead

Location:

Double Branch (Tampa). Pay range: $23.43 - $33.84
/hour.

Banfield is a veterinary hospital that strives to deliver preventive pet care through a diverse, team‑based culture. As a Certified Veterinary Technician Shift Lead you will associate veterinary knowledge, communication skills, and love for pets to support client care, supervise the paraprofessional staff, and advance practice efficiency and quality.

• Recruit and retain clients by promoting hospital services, preventive wellness plans, and pet health needs.
• Direct client and pet flow to ensure superior care and maximize team productivity.
• Provide exceptional service: welcome visitors, educate about pet health, prepare procedures, and monitor hospitalized or surgical pets.
• Under veterinarian supervision, perform veterinarian‑technician appointments in compliance with state law.
• Complete client documentation, enter pet data, maintain proper identification, and provide instructions, invoices, and prescriptions.
Manage finances, maintain accurate balances, and perform opening/closing procedures.
• Assist with surgery and other technical tasks as required.
• Mentor and train new paraprofessional associates.
• Conduct quality checks of medical records, medications, regulatory documents, and hospital cleanliness.
• Utilize technical skills and perform administrative functions as necessary.

• Assist Practice Manager in developing an efficient, high‑quality team and managing hospital labor.
• Support hiring, training, and daily oversight of the paraprofessional staff.
• Communicate with associates, clients, and higher‑level leadership to coordinate care and resolve issues.
• Maintain Banfield dress and grooming standards.
• identify and remove operational bottlenecks and improve patient flow.
• Assist in billing, inventory management, and client resolution decisions.

• Associate’s or Bachelor’s degree in a U.S. AVMA‑accredited veterinary technology program.
• Demonstrated passion for pets and commitment to preventive care.

• Medical dental, vision insurance.
• 401(k) with company matching.
• Student debt relief for eligible veterinary doctors.
• Paid time off and holidays.
• Mental health resources, coaching, and counseling.
• Life and disability insurance (company‑paid).
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Flexible spending accounts and health savings account.
• Parental leave, continuing education allowance.
child and elder care, fertility support, and digital exercise therapy.
• Free wellness plans, pet discounts, and partner discounts.

Banfield Pet Hospital® is an equal‑opportunity employer. We celebrate diversity, recruit inclusive candidates, and do not discriminate on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.