Assistant Coordinator of Dive Volunteers

Position Summary

The Assistant Coordinator of Dive Volunteers supports the Coordinator of Dive Volunteers with daily oversite of the volunteer dive operation. This includes supporting and training volunteer divers, maintaining continuous communication with all volunteer divers, and conducting Florida Aquarium Diver Training.

The Assistant Coordinator of Dive Volunteers will work with the Coordinator of Dive Volunteers to ensure that volunteers' needs are met and will assist them with record keeping and standardization of volunteer training.

The Assistant Coordinator of Dive Volunteers will work with the Senior Manager of Maine Ops/Dive Safety Officer to ensure dive policies are followed. Works with Coordinator of Dive Volunteers to support and coordinate volunteer group travel programs.

• Supervise dive maintenance shifts performed by Volunteers and work with other shift supervisors to standardize expectations and communications during maintenance activities.
• Safely execute and support exhibit and equipment maintenance, recreational SCUBA activities, Wild Dolphin Cruises, port and education tours, events and charters as required.
• With direction by the Coordinator of Dive Volunteers, assist with and help administrate the volunteer diver program, ensuring it complies and aligns with department and facility wide goals; appropriate risk management functions; fieldwork and special projects as needed.
• Assist with social events that integrate volunteer divers together and into the department, including holiday events and dive travel, pier clean-ups, shore clean-ups, and other off-site clean-up dive activities.
• Deliver extraordinary customer service to all aquarium guests by incorporating the Aquarium’s conservation efforts into all guest programs, connecting the guests to our mission.

• Act as daily Point of Contact (POC), or support the daily POC, ensuring consistency of programs across the department as needed
• Represent the Aquarium at community outreach and media events when needed
• Conduct guest dive and boat programs, acting as diver, safety, tender, boat crew, and program greeter as needed
• Act as Dive master and/or captain and support for off-site guest dive experiences as needed
• Perform routine exhibit, equipment, and vessel maintenance as needed
• Support scientific diving for off-site research projects as needed

• Assist with evening dive maintenance shifts multiple evenings per week. Work with Senior Manager of Maine Ops/Dive Safety Officer, Director of Marine Operations, and Coordinator of Dive Volunteers to standardize expectations and communications during morning maintenance shifts
• Support risk management functions such as training, equipment maintenance, fieldwork and special projects as needed; integrate volunteer divers as appropriate.
• Support gear maintenance as required
• As required, act as, or support the daily Point of Contact, ensuring consistency of programs across the department
• Work collaboratively in a team environment
• Be familiar with the Aquarium’s mission, vision, and values and ability to communicate them to our guests
• Represent the Aquarium at community outreach and media events when needed
• Complete daily Marine Operation tasks (closing tasks, filling tanks, laundry, vessel housekeeping duties, etc.) as required
• Assist with volunteer training, health physicals, First Aid provider status
• Assist the Volunteer Coordinator of Dive Volunteers with recruitment and onboarding of new volunteers
• At the direction of Coordinator of Dive Volunteers, assist the Dive Safety Officer in maintaining daily logs and other record keeping as directed
• Ensure all dive programs are conducted in accordance with the policies and procedures of the Florida Aquarium’s Dive Safety Manual, AAUS, AZA, OSHA and all other governing agencies and report any unsafe conditions
• Be able to troubleshoot basic mechanical problems or dive equipment issues and find an appropriate solution based on current circumstances
• Conduct daily public dive and boat programs, acting as diver, safety, tender, boat crew, and program greeter as…