Associate Area Service Manager

Harper - FLTAM
5102 W Laurel Street
Suite 800
Tampa, FL 33607, USA

Harper Limbach’s primary core value has always been:
We Care
.

We are committed to creating a culture of belonging for our employees, our We Care culture, and our industry as a whole.

Harper Limbach LLC, a Limbach Holdings, Inc. company, delivers and maintains quality building systems, focusing specifically on MEP+C-intensive projects for building owners and contractors. Harper commits to providing the owner the best end-product in terms of price and quality; we also manage all components of mechanical, electrical, plumbing, and control systems for the building owner from system design and construction through performance and maintenance.

Our vision is to be a top 5 ENR specialty contractor in the Southeast, built on organic growth through operational excellence and internally promoting our people.

Our purpose is to create great opportunities for people.

We carry out our vision and purpose through a commitment to our four core values…

• We Care
• We Act with Integrity
• We Are Accountable

The Benefits & Perks…

• Base salary range of $80K - $100K
• Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match.
• Engage in our “We Care” culture through our ERGs, brought to you by EMBRACE.
• Career pathing flexibility and mobility.

Who You Are…

As Associate Area Service Manager, you are counted on to grow a service area through the sale of spot work, projects, and maintenance contracts. This role assumes responsibility for meeting the area revenue and gross profit goals, and ensures that work in the area is completed on time, within budget, to the customer’s satisfaction, and tracked in an accurate manner, all within the guidelines established by the Limbach Service System.

• Typical area size has revenue between $1.5M and $3M, and a maintenance base less than $750K.

This Position…

Some examples of the work you might do includes:

• Actively assists in redeeming the annual booking quota, while simultaneously meeting personal booking objectives at planned pricing levels.
• Renews all maintenance contracts within the given service area at target escalation and pricing levels to successfully meet the target margins of the Company.
• Analyzes mechanical systems to develop repair, replacement, upgrade, or retrofit recommendations for customers, and presents findings/estimates to the customer with the goal of closing a sale.
• Partners with the service coordinator to plan out daily manpower needs.
• Purchases and expedites materials, equipment, and parts in a timely and cost-effective manner.
• Maintains the accuracy of all business records, reports, logs, and data, and submits regular reports to management to communicate booking/selling activity within a specified time frame.
• Ensures all work is billed promptly upon completion or per the terms of appropriate contract documents.
• Monitors payment of customer invoices and follows up on all receivables over 60 days past due.
• Hires, trains, and develops staff capable of performing the work required to meet customer commitments.
• Supervises staff to ensure all jobs are completed on time, within budget, and accepted by the customer.
• Assists with the development and redemption of the annual operating plan of the Company.
• Acts as a team player and assists others in the Company in obtaining or retaining business when needed.
• All other duties as assigned.

What You Need…

• 2+ years of related employment experience required.
• Advanced knowledge of the HVAC/controls industry required.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Intermediate level computer skills, including proficiency with Microsoft Office (Excel in particular).
• Capacity to leverage communication/interpersonal skills to develop and enhance business relationships.
• Must have a valid driver's license.
• Must have a driving record compliant with the Company's policies and MVR requirements, and consent to ongoing driving record monitoring by the Company.
• Ability to travel up to 40% of the time, primarily to local job sites.

Preferred Qualifications:

• College degree or advanced education preferred.
• Previous experience in a mentor, supervisory, or…