Property Manager - Condo

Overview

The Property Manager job is licensed under the provisions of Florida Statute 468. The Property Manager is required to be knowledgeable about Florida Statute 718, which governs Condos. Under general supervision and in association with the Board of Directors, the Property Manager plans, directs, recommends, and implements policies and procedures to ensure the services required to maintain the common elements of the Association are provided in a first-class manner and accordance with community rules and regulations.

The ideal luxury high-rise condo property manager is a highly experienced and polished, service-oriented professional who ensures that an upscale residential community operates smoothly, efficiently, and at the highest standards of quality. They posess 3+ years of condominium property management experience, especially with luxury or high-end residential buildings, and are skilled at overseeing day-to-day operations, maintenance, vendor coordination, and financial performance, including budgeting and reporting.

They excel in resident relations, delivering exceptional, high-touch service and building strong relationships with homeowners, boards, and staff while resolving issues promptly and professionally. Leadership skills are critical, as they supervise on-site teams (concierge, security, maintenance) and work closely with third-party vendors to maintain pristine property conditions. An ideal manager also demonstrates strong communication, organizational, and financial acumen, ensures compliance with relevant laws and community policies, and acts as a trusted liaison between residents and ownership, balancing operational excellence with a resident-first mindset.

This hands-on leadership position oversees the community's operational, administrative, financial, human resources, maintenance, and security functions. The position requires the Property Manager to be on call 24 hours a day, 7 days a week, for emergency consultation in the event of incidents requiring management intervention. All services of the Property Manager are under the direct supervision of Castle Management and are performed as stated in the Management agreement between the governing Board of Directors and Castle Management, LLC

Operations and Accounting

• Utilizes Castle Management assigned inspection checklists to inspect community and facilities on a routine basis to determine maintenance, security, violations, safety, and landscaping deficiencies to remain in compliance with Castle Management guidelines.

• Plans, directs, and oversees the implementation of comprehensive systems to protect the association's community assets and records professionally.

• Create and manage the Association’s budget and financial processes

• Assists in preparing monthly financial reports and reviews for accuracy and variance trends. Maintains working knowledge of the Association’s financial reports and supports the Treasurer by obtaining responses to financial questions.

• Compliance with all reporting requirements outlined in the Castle Management contract.

• Compliance with meeting requirements outlined in Florida Statue 718.

• Prepares recommendations for collection action on delinquent accounts and reports to the board on a monthly basis on the progress.

• Responsible for the storage and maintenance of Association records required under Florida Statute, including the maintenance of the Association’s Website.

• Prepares and implements Emergency Preparedness plans as outlined in the Castle Management contract, including those for weather-related events and other natural disasters.

• Solicits, reviews, and compiles bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association.

• Draft RFPs (Requests for Proposals) as needed before bidding on large projects to ensure that the data received is comparable across all vendors.

• Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and properly reports it within the appropriate timelines to the appropriate party.

• Acts as liaison with legal counsel and other Association vendors as necessary to conduct Association business.

• Reviews and codes vendor invoices before payment after confirming that the work has been completed satisfactorily. Ensure payments are made in alignment with the Board's direction.

• In the absence of an Assistant Property Manager, tracks all architectural change requests by homeowners and inspects for compliance upon completion. Utilizes assigned software programs to engage with Board or Committee members during the architectural review process. Attends ARC meetings.

Talent Management

• Owns all aspects of the employee cycle, including hiring, training, managing performance, approving payroll and PTO, and coaching and developing teammates on-site. Ensures the team is capable of meeting the…