Market Director

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Full Time Tampa, FL, US

4 days ago Requisition

The Education Market Director serves as a critical operations leader responsible for supporting the overall performance, coordination, and growth of a designated market. Reporting to the Market Leader, this role ensures the efficient and high-quality execution of work across teams while also contributing to strategic initiatives, client relationship management, and staff development. The Market Director plays a hands‑on role in day‑to‑day operations, including oversight of project execution, resource management, financial metrics, and market‑specific initiatives that align with organizational priorities.

• Support the Market Leader in executing strategic and operational initiatives across the assigned market.
• Oversee the daily operations of the market, ensuring projects are delivered on time, on budget, and to scope and quality expectations.
• Lead resource planning and workforce management efforts, matching talent to market and client needs effectively.
• Manage and monitor key financial metrics, including revenue forecasts, backlog, utilization, and project profitability.
• Support business development activities through proposal preparation, pursuit strategy, and existing client relationship management.
• Collaborate with project managers to monitor project performance and ensure alignment with contractual and regulatory obligations.
• Partner with HR and market leadership to support employee development, career planning, and performance management within the market.
• Drive operational consistency and continuous improvement by implementing best practices and contributing to process optimization.
• Act as a culture ambassador by promoting an inclusive, collaborative, and performance‑oriented environment across offices and disciplines.
• Contribute to annual planning and budgeting processes, identifying opportunities for growth, efficiencies, and risk mitigation.
• Serve as a liaison between project teams and executive leadership, escalating issues and communicating market needs as appropriate.
• Oversee compliance with health, safety, and quality assurance standards.
• Represent the market in internal forums, town halls, and leadership meetings when needed, acting as a proxy for the VP.

• Perform all other duties as assigned.
• Work collaboratively and effectively with clients and colleagues including cross‑functional teams, peers, direct reports, and leadership, fostering a positive and inclusive work environment.
• Adapt to changing business needs and priorities, demonstrating flexibility in taking on new responsibilities and adjusting to evolving challenges.

Knowledge

• Comprehensive understanding of market‑specific trends, client expectations, and competitive positioning.
• Knowledge of project management processes, including scope, schedule, and budget control.
• Familiarity with A/E/C industry regulations, contracting methods, and delivery models.
• Awareness of workforce planning, resource utilization, and financial performance metrics.
• Understanding of organizational development practices, including performance reviews and succession planning.

Skills

• Strong organizational and planning skills with a proven ability to manage multiple priorities.
• Excellent verbal and written communication skills, with the ability to build relationships across functions and levels.
• Financial acumen, including forecasting, cash flow, AR, and project financial tracking.
• Skilled in conflict resolution, team building, and motivating staff toward high performance.
• Proficient in tools and platforms used for project and financial management (e.g., Deltek, ERP systems, CRM platforms).

Abilities

• Translate strategic goals into actionable plans at the operational level.
• Analyze data to identify trends, risks, and opportunities within the market.
• Influence cross‑functional teams and drive alignment without direct authority.
• Balance long‑term planning with…