Manager, Business Process Improvement, Finance

Manager, Business Process Improvement, Finance

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Job Title: Manager, Business Process Improvement

Division: Finance – Shared Services

Location: Tampa, FL

Reports To: AVP, Delivery Excellence

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business:
Beauty. Our goal is to offer each person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.

We are the finance team at the L’Oreal Shared Services (BEST) located in Tampa, FL. We lead the completion of all the critical finance transactions. We ensure the compliance of our methods and processes, and develop the reports that are used to share our results globally. We are always aiming to reach even greater heights in terms of accuracy and timing and are looking for exceptional finance professionals like you.

This position, reporting to the AVP – Delivery Excellence, is pivotal for fostering continuous improvement and operational excellence within the Finance Shared Services organization.

• Driving Process Innovation:
  Analyze differences, propose, initiate, and lead end-to-end process improvement projects, including defining, supervising, and executing roll-out plans.
• Training & Capability Building:
  Organize and lead targeted training sessions for Finance and/or Treasury teams on new processes and improvements.
• Strategic IT Partnership:
  Manage and foster relationships and communication with the IT department for aligned initiatives.
• Cross-Functional Project Leadership:
  Liaise effectively with Group and Division project teams across the organization, overseeing the implementation of group-wide projects and managing the impacts of local projects within the L’Oreal BEST finance team.
• Documentation & Governance:
  Maintain and update all Standard Operating Procedures (SOPs), L’Oreal BEST Finance documentation, and Service Level Agreements (SLAs).

• Process Optimization & Project Leadership:
  Actively lead and drive continuous improvement initiatives, defining project plans with managers, developing action plans for leadership review, and ensuring seamless project implementation follow-up.
• Resource & Financial Management:
  Oversee project budget allocation and collaborate with leadership to estimate and manage workload impacts on finance teams.
• Stakeholder & Communication Management:
  Prepare and lead project status meetings and committees, manage internal project communications, and cultivate strategic relationships with the IT department.
• Project Resource:
  Lead User Acceptance Testing (UAT) phases and ensure strict adherence to appropriate accounting/financial standards throughout all project implementations.
• Documentation & Governance:
  Develop and update Standard Operating Procedures (SOPs) for led projects.
• External
  
  Collaboration:
  
  Liaise with external consultants as needed for project implementation support within BEST Finance.

• Collaborate with managers to monitor Group KPIs and propose strategic action plans.
• Generate and analyze BEST-specific KPIs, partnering with managers to define and refine performance initiatives.
• Interpret key metrics, provide performance explanations, and actively drive outcomes for assigned projects.
• Conduct ad-hoc analyses to deliver critical insights on specific project challenges and opportunities.

• BA / BS degree required, preferably in Finance or Accounting.
• 6+ Years of experience supporting Business Improvement Initiatives and Project Management.
• Working knowledge of Finance and Accounting Policies and Procedures preferred with the ability to quickly assimilate specific finance policy knowledge.
• Knowledge of sound internal control principles and demonstrated ability to provide solutions to control issues.
• Proficiency in Finance & Accounting (required).
• Project Management experience.
• PMP certification nice to have.
• Managerial experience.
• Ability to work both individually and within a team…