Maintenance Contracts Manager - Tampa, FL

Maintenance Contracts Manager – Tampa, FL

Join to apply for the Maintenance Contracts Manager – Tampa, FL role at Jacobs

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Join to apply for the Maintenance Contracts Manager – Tampa, FL role at Jacobs

This range is provided by Jacobs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$92,000.00/yr - $/yr

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, we view contracts as critical delivery instruments that translate strategy into real-world outcomes. We are seeking a Maintenance Contracts Manager to provide program-aware, field-engaged oversight of roadway maintenance contracts supporting Florida’s Turnpike Enterprise. This role ensures that maintenance contracts are executed in the spirit and intent of the agency’s objectives, not merely in minimum technical compliance. Embedded within the Operations Centers, the Maintenance Contracts Manager maintains close alignment with operational conditions while remaining focused on contract performance, accountability, and stewardship of public value.

The Maintenance Contracts Manager reinforces an agency mindset—ensuring contractors understand expectations, performance standards are applied consistently, and contract mechanisms are used to support safety, reliability, customer experience, and asset stewardship.

• Ensure maintenance contracts deliver the outcomes the agency intends.
• Improve contractor performance through consistent expectations and field-informed oversight.
• Strengthen defensibility of directed work and corrective actions through disciplined documentation.
• Support predictable, customer-focused maintenance delivery across Operations Centers.
• Protect public trust by ensuring contract compliance, transparency, and accountability.

• Serve as the primary Operations Center authority for maintenance contract oversight.
• Interpret and apply contract provisions with an emphasis on intent, outcomes, and public value.
• Ensure maintenance contracts are administered consistently across Operations Centers.
• Reinforce agency priorities in all contractor interactions and performance discussions.

• Maintain regular field presence to observe maintenance activities and validate contract compliance.
• Coordinate with Maintenance Managers to understand operational conditions and performance expectations.
• Identify performance gaps, recurring deficiencies, or systemic issues requiring corrective action.

• Monitor contractor performance against service levels, KPIs, and response time requirements.
• Support enforcement actions, corrective measures, and performance improvement plans as needed.
• Coordinate with the Asset Maintenance Program Manager and Deputy Program Manager on systemic performance issues.

• Support evaluation and documentation of conditions that may require directed work.
• Ensure directed work decisions are consistent with contract terms, asset needs, and program intent.
• Assist with contract amendments, supplemental agreements, and scope clarifications as required.

• Operate as an embedded member of the Operations Center team.
• Provide contract-related input to daily and weekly operational planning discussions.
• Support preparation of decision-ready materials related to contract performance, risks, or changes.

• Ensure contract documentation supports audit readiness, reimbursement eligibility, and transparency.
• Coordinate with Project Controls, finance, and PMO staff on cost, schedule, and documentation impacts.
• Support responses to inquiries, records requests, and leadership briefings related to contract matters.

Bring your team-focus, adaptability, and…