Autonomous Vehicle Fleet Supervisor

Autonomous Vehicle Fleet Supervisor

The AVOS (Autonomous Vehicle Operator Supervisor) Team Lead plays a crucial role coordinating all day-to-day field operations, ensuring the highest levels of customer service, efficiency, and safety. This position involves providing guidance to staff, handling driver check-in processes, assigning work, and coordinating schedule rotations. The role develops a safe team‑oriented environment, maintains adherence to established protocols, and handles various tasks to ensure smooth operations.

• Direct and guide field staff to maintain outstanding customer service and operational efficiency in a safe manner.
• Manage driver check-in processes, including readiness for the schedule, daily checklists, and assignment of day‑to‑day tasks.
• Supervise operational targets and adjust schedules for operational efficiencies.
• Ensure drivers comply with and adhere to procedural guidelines.
• Observe safety practices and take corrective action when required.
• Monitor and handle break times for drivers to ensure compliance with regulations.
• Assist dispatch supervisors, including coordinating wheelchair assistance calls.
• Assist Operations/Depot Manager during training sessions and one‑on‑one meetings.
• Interact with officials on routine matters during shifts.
• Manage location under the direction of the General Manager.
• Participate in disciplinary actions, including discharge meetings.
• Perform other tasks as assigned.

• High school diploma or GED, Bachelor’s Degree preferred.
• 3+ Years of supervisory experience.
• Excellent customer service skills.
• Availability to work in different shifts (24 hours).
• Able to work independently and in a team‑oriented environment.
• Strong communication and conflict resolution skills.

Applications will be accepted until January 30th, 2025
.

The hourly rate for this position is between $26 – $28 per hour
, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long‑term/Short‑term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Cognizant is a global community with more than 300,000 associates worldwide. We foster an innovative environment where you can build the career path that’s right for you. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Seniority Level: Mid‑Senior level |

Employment Type:

Full‑time | Job Function:
Management and Manufacturing | Industries: IT Services and IT Consulting and Business Consulting and Services.