Maintenance Manager

Preferred Apartment Communities is engaged in the operation of primarily Class A multifamily properties. We have developed a culture throughout our company that is designed to show respect for each other, our residents, and vendors. We believe our focus on quality, consistency, and innovation provides strong national recognition for the Preferred Apartment Communities brand. Learn more about us at

Citrus Village - Tampa, FL

• Generous PTO program
• 13 paid holidays plus 3 floating holidays and a paid volunteer day
• Comprehensive, affordable medical coverage as well as company‑paid dental and vision coverage available to all full‑time, regular associates
• 401k with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company‑paid employee assistance, mental health, and wellness programs

• 3 years of maintenance experience (apartment maintenance experience preferred)
• 1–2 years of maintenance supervisory experience
• Troubleshooting and problem‑solving skills
• Budget or basic business finance helpful
• Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment
• Valid driver's license (free of major moving violations) and dependable transportation

• Must be able to use various hand tools and test equipment
• Must be able to bend, stoop, and kneel for extended periods of time
• Must be able to push and pull up to 300 pounds on wheels
• Must be able to lift up to 50 pounds
• Must be able to climb ladders of up to 40 feet in height
• Must be able to use a hand‑truck and/or operate company vehicles

• Complete maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.)
• Respond to and resolve emergency maintenance requests for after‑business‑hours calls (weeknights, weekends, and holidays)
• Prepare vacant apartments to make rent ready
• Perform preventative maintenance work
• Keep the maintenance shop clean and organized; maintain adequate stock/inventory of parts for equipment, appliances, etc.
• Interact directly with residents
• Delegate service requests to Service Technician and Property Monitors
• Maintain logbooks and databases; enter service requests and status updates into database
• Plan daily activities (including checking on work orders, prioritizing requests, and completing administrative paperwork)
• Select external contractors and monitor their work performance
• Support the General Manager in meeting budget responsibilities
• Manage property inspections – life safety, pool, elevators, lighting, etc.
• Follow and promote company policies and procedures
• Make Customer Service a priority
• If the property does not have a housekeeper or property monitor, light cleaning duties will be required (cleaning models, clubhouse, leasing office, emptying trash, cleaning the grounds and amenity areas, etc.)
• Maintain all amenity areas (pools, compactors, weight rooms, parking decks, etc.) in clean, orderly, and working condition
• Help support property rehabilitation (improvement) process
• Complete all QA inspections on new construction properties (Interior, exterior)
• Help evaluate all Service Technicians and Property Monitors (quarterly and yearly)

• A complete clean and neat uniform must be worn when working on any PAC property, including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to PAC policy.
• Communicate with residents and prospects in a manner consistent with PAC's standards
• Read and/or listen to resident requests/complaints
• Receive resident complaints in a calm, open, and professional manner
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance
• Deliver newsletters, correspondence, etc. to residents' apartments
• Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the General Manager

EEO Statement PAC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law.

We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email