QA Specialist - Insurance Operations

Overview

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.

At Slide, you will be part of a collaborative and award-winning culture where innovation is expected, recognized, and celebrated.

• Conduct independent audits of claims processing, underwriting decisions, and customer service call quality in accordance with Slide's guidelines and practices.
• Prepare detailed audit reports outlining findings, recommendations, and action plans.
• Collaborate with the training department to address improvement areas.
• Assist the Insurance Operations Organization to assess the need for, and create specific Quality Assurance training for staff and vendor partners within the organization.
• Support the Insurance Operations Auditing Program in developing and implementing quality improvement strategies.
• Stay updated on changes in regulations and industry standards.
• Ensure the quality and integrity of audit processes and documentation.
• Complete audit department projects and serve as primary coordinator on these to Senior Leadership.
• Perform other duties, as assigned.

Education, Experience, and Licensing:

• Bachelor's degree or an equivalent combination of a High School diploma and pertinent work experience is required.
• 2+ years of Auditing experience required.
• 3+ years' experience in Property & Casualty Insurance required.

• Thorough understanding of property insurance operations and procedures.
• Strong ability to analyze and interpret information.
• Sense of urgency to complete tasks and projects.
• Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions.
• Proven ability to be adaptable and flexible; adjusting to new requirements or unforeseen issues.
• Excellent organizational and time management skills with the ability to plan and prioritize effectively to ensure projects are completed on schedule.
• Excellent interpersonal skills, capable of professionally interacting with team members across departments.
• Ability to excel in a fast-paced environment.
• Proficient in MS Office 365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook.
• Desire to live Slide's Core Values.

The Slide Vibe - An opportunity to be part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology. Slide offers opportunities to collaborate and innovate across the company and departments, as well as social events to help Sliders feel included and enjoy their journey.

Benefits - A comprehensive and affordable benefits package covering health, emotional, financial, social and professional well-being. A Lifestyle Spending Account is provided, with monthly contributions to support health and well-being.

Slide is an equal employment opportunity employer. We adhere to applicable laws and do not discriminate based on protected status. This posting contains only general information and does not create a contract of employment. If you believe you belong to a protected category, your information will be used for affirmative outreach and reporting as required.