ServiceNow Solution Architect

Akkodis is seeking a Service Now Solution Architect for a Contract with a client in Tampa, FL
. The ideal candidate has deep platform expertise, capable of leading end‑to‑end solution design and ensuring platform stability across ITSM, ITOM, and ITAM.

Rate Range: $60/hour to $64/hour;
The rate may be negotiable based on experience, education, geographic location, and other factors.

• Lead the design and architecture of scalable, enterprise-grade Service Now solutions aligned with business goals.
• Oversee configuration and development across core modules such as ITSM, ITOM, ITAM, Case, Incident, Change, and Catalog.
• Develop and optimize automated workflows using Flow Designer to enhance process efficiency.
• Architect and implement integration strategies ensuring seamless data migration and system interoperability.
• Enhance user experience through Service Portal customization and Engagement Messenger implementations.
• Provide technical governance, platform stability oversight, and mentorship to development teams while ensuring adherence to best practices and compliance standards.

• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
• 8–12 years of overall IT experience with at least 5+ years in Service Now architecture and platform development.
• Service Now CTA preferred; otherwise, multiple Implementation certifications (ITSM, ITOM, ITAM, Encryption, etc.).
• Proven experience maintaining platform stability and collaborating with Service Now vendor teams on application compatibility and data model alignment.

If you are interested in this role, please click APPLY NOW
. For other opportunities available at Akkodis, or any questions, feel free to contact me at Shubh
.

Pay Details: $60.00 to $64.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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