DLP Incident Analyst

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests.

Our Operations & Technology teams are charged with a mission that rivals any large tech company, designing the digital architecture and ensuring our platforms provide a first‑class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins.

We foster an environment where the best people want to work and promote individuals based on merit, ensuring opportunities for personal development are widely available to all.

This role is a blend of data analysis and information security operations, focusing on the Data at Rest (DAR) lifecycle. As an analyst on the Data Loss Protection (DLP) team, you will be responsible for identifying, analyzing, and mitigating policy violations related to sensitive data stored on company networks. This position is ideal for a detail‑oriented professional with a strong analytical mindset who can effectively manage and report on data security incidents.

• Utilize Data Loss Protection (DLP) tools to perform scans of global shared drives and SharePoint sites to identify sensitive data such as Personally Identifiable Information (PII).
• Process and manage events triggered by policy violations, working with file owners and business units to ensure proper and timely remediation.
• Monitor risk by analyzing the root cause of security incidents, assessing their impact on the business, and defining required corrective action plans (CAPs).
• Help consolidate evidence to ensure essential security procedures are being followed.
• Use advanced Microsoft Excel functions (e.g., macros, pivot tables, formulas) to analyze large datasets from security scans, identify trends, and create reports.
• Generate and deliver metrics and reports for internal teams, senior management, and external regulatory entities on an ad‑hoc and recurring basis.
• Suggest and help implement improvements to scanning and remediation workflow efficiencies, including the potential use of new technologies.
• Maintain operating standards, procedures, and process control manuals for the DLP operations team.
• Perform ongoing information security awareness and training activities.
• Engage with various teams to gather additional information to bolster operational effectiveness and ensure security targets are being met.

• 2+ years of experience in an incident management, data processing, or a related information security field.
• An Information Security certification (e.g., CompTIA Security+, CISA, CISM) or the ability to obtain one within 12 months of employment is required.
• Advanced proficiency with Microsoft Excel, including the ability to create macros, pivot tables, and complex formulas for analyzing large datasets, is a big plus.
• Proven analytical skills with the ability to recognize anomalies and trends in data.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Possesses strong situational awareness and an analytical mindset suitable for an operational security role.

• Bachelor's degree or equivalent practical experience.

• Job Family Group:
  Technology
• Job Family:
  Information Security
• Time Type:
  Full time
• Primary
  
  Location:
  
  Tampa, Florida, United States
• Salary Range: $69,050.00 – $96,350.00 (Full‑time)
• Benefits include medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off packages (planned and unplanned); and paid holidays. Additional benefits may vary by jurisdiction, job level, and date of hire. For more information, visit

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.