Master Data; MDM Program Manager

Description

The Master Data Program Manager is responsible for defining, governing, and maintaining high-quality master data across the organization, with a primary focus on SKU-level product, product category, component, customer, reporting, and pricing data, and more. This role standardizes, documents, and defines the “golden record” for critical data domains spanning Operations, Supply Chain, Product, IT, Marketing, and Finance. The role will create and guide decisions on SKU taxonomy, item creation standards, component categorization, product relationships, Bill of Materials (BOM) management, and end-to-end data lifecycle governance.

This role will work closely with departmental stakeholders, analysts, and alongside IT to understand requirements, ensure consistent data structures, and maintain alignment across systems and disparate files, drawing on strong knowledge of manufacturing processes, product attributes, and component relationships to ensure data supports operational and business needs.

At Not Your Mother’s Haircare, we believe in celebrating individuality and rewriting the rules of haircare. From our roots in sunny Florida, we create salon-worthy, clean, and cruelty-free products that empower people of all generations to express themselves boldly and authentically.

We don’t chase trends; we create them. Our formulas are packed with unexpected benefits, elevated with quality ingredients, and designed to transform everyday routines into personal rituals of self-love. At NYM, we make beauty accessible, without compromising on performance or purpose.

As we continue to grow and evolve, we’re looking for a Master Data (MDM) Program Manager to join us in shaping the next chapter of our brand. If you're passionate about innovation, quality, and making an impact—you belong here. Our people and culture are what set us apart from other haircare companies. It’s not just about what we do here at Not Your Mother’s;

it’s about how we do it too. We cherish values that spread LOVE FOR ALL by acknowledging that everyone is unique, and we’re all in this together. We encourage you to take the lead by MAKING YOUR MARK, because we love to do things differently, and we continue to grow by SHAKING THINGS UP and embracing change with courage.

We put our heart into haircare, and it all starts with you!

• Define and maintain standards for SKU, component, pricing, BOM, product, category, data and other key areas across the organization.
• Govern data quality, ensuring accurate attributes (Unit of Measure (UOM), dimensions, pricing, costing, compliance fields, category attributes, etc.).
• Implement classification structures (product families, categories, attributes) across multiple systems.
• Ensure alignment between ERP (Business Central), PLM, eCommerce, CRM, and internal reporting systems and files.

• Monitor, maintain, and continuously improve master data accuracy, completeness, and consistency.
• Identify data quality issues, perform root cause analysis, and implement corrective actions, cause analysis, and implement corrective actions.
• Enforce structured workflows for data creation, updates, approvals, and retirements using ticketing and documentation processes.
• Maintain clear documentation, SOPs, and reference materials related to master data processes.

• Partner with Operations, Supply Chain, Product, IT, Executive Leadership Team (ELT) & Senior Leadership Team (SLT), and Finance to gather data requirements and align on definitions and usage.
• Act as the subject matter expert for product and SKU data, supporting downstream functions such as manufacturing, planning, reporting, and distribution.
• Facilitate decision making related to SKU taxonomy, item creation standards, component categorization, product relationships, and pricing and BOM management making related to SKU taxonomy, item creation standards, component categorization, product relationships.

• Support system implementations, enhancements, and integrations that impact master data.
• Collaborate with IT and analysts to ensure data…