Systems Administrator; Systems Administrator – Journeyman

Location: Tampa, FL

Clearance: TS/SCI

Education: BA/BS (or AA/AS plus an additional 4 years of work-related experience)

• Formally track all tasks, to include: assigned by, suspense, status, and comments on all assigned tasks through completion and be prepared to brief upon request.
• Develop digital continuity folders and files that include standard operating procedures, workflows and POC lists to accomplish all tasks.
• Create 2-3 products beyond the client’s requirements that positively impact the client to either increase efficiency, effectiveness, or innovation.
• Master position tasks within 60 days and exceed requirements within 90 days.

The Systems Administrator will provide IT systems administration support the Secretary of the Air Force - Concepts, Development, and Management Office (SAF/CDM).

Specific responsibilities include but are not limited to:

• Support classified, unclassified, and cloud-based networks and related systems, workstations, and associated software along with stand-alone systems, laptops, and various peripheral devices with analysis, design, and engineering support for expanding and/or upgrading capabilities/equipment.
• Support the Gemini IT Team Lead in execution of all tasks and requests for data, demonstrate unity of effort in support of the client, and fill in for the Gemini IT Team Lead on occasion.
• Provide assistance in account management services.
• Provide support for IT software (all software will be Government provided):
  • Install and maintain software upgrades/modifications.
  • Install/test/maintain new software procedures by IT systems.
  • Conduct tests of all new releases and modifications and complete/update all documentation affected by required changes.
  • Ensure upgrades/modifications of IT software are stable and backup is maintained.
• Perform computer/network hardware troubleshooting; and, when appropriate and economically feasible, perform computer/network hardware repairs.
• Provide technical support for IT systems:
  • Control and manage IT connections in accordance with Information System Security Officer (ISSO) and other Government guidelines.
  • Coordinate the resolution of problems.
  • Control, manage, and troubleshoot IT systems and conduct logical operating system fault monitoring.
• Backup/restore IT systems and perform reconfiguration and diagnostics/remedial action and ensure end-to-end physical connectivity.
• Provide management of current physical configurations of IT systems.
• Maintain IT systems operations.
• Monitor applications/system software and hardware operations.
• Conduct routine high-priority systems problem identification and high-priority corrective actions.
• Provide telecommunications support required to provide interface between internal and external IT systems.
• Interface with the Non-classified Internet Protocol (IP) Router Network (NIPRNET), Secret Internet Protocol Router Network (SIPRNET), Joint Worldwide Intelligence Communications System (JWICS), Defense Messaging System, and other networks, as required.
• Provide telecommunications support in accordance with all applicable Government security guidelines.
• Assist the Government IT Office by providing engineering, technical, and management consultant support for CDM requirements.
• Provide expertise in support of Information System Security Manager (ISSM) and ISSO roles for classified, unclassified, and cloud-based networks and related systems, workstations, and associated software applications.
• Execute the CDM Configuration Management (CM) program.
• Identify and document the functional and physical characteristics of CDM IT systems and changes.
• Evaluate/identify CM programs/items.
• Maintain status accounting records and reports.
• Participate in system configuration development and maintenance review.

The candidate must have the following qualifications:

• Minimum of five (5) years of work-related experience conducting IT systems administration supporting classified and unclassified system environments.
• Minimum four (4) years of work-related experience supporting a DoD component conducting IT engineering focused on operations and maintenance of HW, SW, and communications support systems.
• IAT Level II certified in accordance with DoD 8570.01-M. (CompTIA Security+ CE)
• Good verbal and written communications skills, able to communicate systems engineering and IT information to customers in easy to understand terms.
• Good customer service skills.

Travel: Minimal travel may be required.

Other Requirements: