Symitar Developer

Overview

Compensation: $73,000 - $120,000 based on experience and credentials
Location Type: Remote candidate must be located in one of several remote states
Position Type: Full Time

The Core Systems Developer is a specialized technical role responsible for maintaining the performance, reliability, and integrity of the credit union’s central financial processing system (Symitar). This role develops and supports core programs that enable critical functions such as batch file maintenance, monetary postings, and process automation. The ideal incumbent possesses strong programming skills, particularly in the proprietary Power On language, along with experience in system maintenance, database management, and quality assurance testing.

Key responsibilities include performing code reviews, managing backups and data replication, troubleshooting client-side applications, and supporting system upgrades. The role also includes maintaining thorough documentation, providing regular updates, and participating in the Core Services on-call rotation to support uninterrupted service delivery.

• Install, configure, and maintain the core financial core processing system and mortgage servicing system (FICS) for the credit union
• Assist with upgrading the core operating system, Transaction Logging and Vaulting (TLV) servers, and other system maintenance that directly impacts the core
• Conduct thorough reviews of vendor documentation for core application upgrades to determine which changes are impactful to systems, staff, and members
• Troubleshoot and solve hardware, software, and network-related issues for the Core system, including system performance issues and system crashes
• Serve as a point of contact for any system issues that arise during processing or are reported by users
• Evaluate current systems and processes to determine areas of inefficiency and develop strategies to make enhancements
• Maintain detailed notes and communication in sprint tasks to demonstrate progress and create meaningful content for future reference
• Communicate code, system, and process changes with various stakeholders, to ensure understanding of the topic, depict risk considerations, and outline detailed implementation and rollback steps
• Collaborate with the Core Services team and leadership to analyze and resolve complex issues, devising strategies to reduce or eliminate them; proactively assess current processes and procedures to pinpoint opportunities for automation and enhanced efficiency
• Monitor disk space capacity, system performance, and core response times consistently; propose, develop, and implement data purges and configuration updates to manage performance
• Preserve and replicate the production database to test databases on an ongoing basis
• Create and manage Sym Xchange API configuration, including conscientious setup of external vendor access to send and receive core data; review and troubleshoot Sym Xchange errors and performance concerns
• Maintain and modify the Core application using HTML, Power On, and other programming languages to meet the needs of business units, this includes the creation of automated workflows, postings, reports, and on-demand business processes
• Ensure accuracy, reliability, and improved system efficiency, reliability, and performance through testing, troubleshooting, and debugging by conducting troubleshooting of existing code to reduce user downtime and guarantee optimal service delivery
• Manage technical documentation and ensure all processes are accurately documented and kept up to date in the team's repository, including documenting the architecture of applications and the steps for troubleshooting. comprehensive procedures, program specifications, and logic flow diagrams for system configurations, Core functionalities, applications, programs, and code
• Create, program, and maintain Core system form letters and Symform PDF documents generated to work alongside Power On code
• Act as a subject matter expert in department and enterprise projects by protecting the integrity of the Core and our members  data, making key decisions, taking ownership of the project, and coordinating or collaborating effectively with both technical and non-technical teams
• Collaborate with different departments and system teams to clarify and gather system and functional requirements for initiatives and projects to gain a comprehensive understanding of the needs of business units
• Assist business units in thoroughly examining assumptions related to the successful execution of plans
• Adhere to all department policies, including updating project requests, following deployment procedures, conducting code reviews, and providing weekly updates to management
• Offer mentorship and instruction to other members of the Core Services team regarding the architecture and development of host processes
• Participate in the annual Disaster Recovery plans for the Core systems, updating processes as needed
• Participate in the Core Services department on-call rotation,…